Discord

MeshMarkup can post your clients' feedback into a Discord channel, so your team hears about it where it already talks. A message arrives when a client leaves notes or replies, signs off a version, when a new version is uploaded, or when a note is resolved. Like the emails, updates are batched: a client working through a model for a few minutes produces one message, with a button that opens the model.

#Connect Discord

You need to be the studio's owner or an admin.

1. 1

   Create a webhook in Discord

   In Discord, open Server Settings → Integrations → Webhooks and click New Webhook. You need the Manage Webhooks permission on the server.

2. 2

   Choose the channel

   Give the webhook a name if you like and pick the channel feedback should go to.

3. 3

   Copy the URL

   Click Copy Webhook URL. It starts with https://discord.com/api/webhooks/.

4. 4

   Connect it in MeshMarkup

   Open Settings → Integrations, click Connect on the Discord card, paste the URL and click Connect.

5. 5

   Look for the test message

   MeshMarkup posts MeshMarkup is connected… to the channel before it saves. When it arrives, the card says Connected.

#Good to know

• Posts appear from MeshMarkup. A name a client types can never ping @everyone or anyone else. If Discord rejects the URL, the webhook was probably deleted in Discord; make a new one.
• Disconnect under the card stops the posts straight away. It works on any plan, so you can switch it off after a downgrade too.
• The webhook URL is stored where only MeshMarkup's server can read it. Nobody can copy it back out of the settings page.
• Want it in Slack as well? Each chat app is connected separately; see email notifications and Slack.